We are available to answer any of your questions through your preferred choice of communication! Email or Whatsapp. Sometimes the forms can appear to be a little daunting, and a simple chat to one of the friendly staff can clarify it all in an instant.

We have a team of consultants that ensure the documents are checked several times before they are submitted to the Department of Labour. This is to ensure that nothing we can check for is missed. Once again this assists in the claim being approved in the shortest possible time frame.

Our instruction guide is constantly updated with any and all changes to requirements from the Department of Labours’ side. These instructions are vitally important in order to get your claim approved in the shortest time possible. The forms are all very specific in how to be completed and with the sample sheets and the how-to pages, this is made a lot easier!

Once all your original documents have been received by us, we do the submission to the Department of Labour on your behalf. This means no ridiculously long queues in our often extreme weather conditions, or facing the disappointment of being turned away after waiting for an entire day. Due to Popia sadly we are unable follow up on claims after submission as the department prefer to give information directly to the applicant however will provide you with all the necessary tools and contacts on order to get your claim approved as quickly as possible.